Returns

All products are handmade therefore each one is made uniquely and can differ slightly from the product image.

 

I really hope that you love the products but if you wish to return them, there is a 14 day return policy in place. This means you have 14 days after receiving your item to request a return. 

To be eligible for a refund, your item(s) must be in the same condition that you received it, unused and in its original packaging. 

To request a return, please email info@thegiftshop.online (Please state your order number)

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IMPORTANT:

Please note - Personalised items are non-refundable and cannot be returned. Please contact us if you have any issues with your order.

 

You are responsible for paying your own shipping costs for returning your item.